Hospitality

Privacy Policy

Last updated: August 10, 2026 — version 1.0

1. Who we are

Lemnion B.V., Amsterdam, The Netherlands ("Lemnion", "we") operates this hospitality intake portal at intake.lemnion.nl. We are the controller for the processing described below. Contact: info@lemnion.nl.

2. What data we collect and why

DataPurpose / legal basis
Company name, contact person, email, phone (intake form)Preparing an energy-storage / EV-charging proposal you requested (Art. 6(1)(b) GDPR — contract/pre-contractual measures)
Energy consumption data (connection type, peak load, annual usage, costs, solar/EV/battery details)Engineering and sizing of the proposal (Art. 6(1)(b) GDPR)
Uploaded documents (quarter-hour data, energy bills, single-line diagrams)Engineering analysis (Art. 6(1)(b) GDPR)
Account credentials (generated username/password)Access to your intake form (Art. 6(1)(b) GDPR)
Session and language-preference cookiesEssential functionality — keeping you logged in and remembering your language (Art. 6(1)(f) GDPR, legitimate interest)
Consent record: choice, date/time, IP address, user agent, policy versionProving your cookie consent for compliance (Art. 7(1) GDPR — documentation of consent)

3. Cookies

We only use essential cookies: a session cookie (keeps you logged in, expires after 7 days) and a language-preference cookie (1 year). We do not use advertising, tracking, or analytics cookies. A consent cookie (1 year) records the choice you make in the cookie banner.

4. Retention

Intake data is retained as long as needed for the proposal and follow-up, and at least as long as required by Dutch tax law (7 years) for invoiced work. Consent records are retained for 5 years. You can request deletion at any time (see section 6).

5. Sharing

We do not sell your data. Data is processed by our hosting providers (Hetzner) within the EU/EEA, and our email service provider for sending intake notifications. No transfers outside the European Economic Area.

6. Your rights

Under the GDPR you have the right to access, rectification, erasure ("right to be forgotten"), restriction of processing, data portability, and to object. To exercise any right, email info@lemnion.nl. You also have the right to lodge a complaint with the Dutch supervisory authority (Autoriteit Persoonsgegevens).

7. Security

Data is transmitted over HTTPS, passwords are stored hashed, uploaded files are stored on our servers with access restricted to Lemnion staff.